What’s The Online Shoppers Waiting For? 10 Points

Delhi
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Shoppers Hit Pause Ahead of GST Reforms
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India’s online shoppers are delaying big-ticket purchases like smartphones, TVs, and home appliances.
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Reason: Anticipation of GST reform, which may cut prices by up to 10%.
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Temporary Dip, Festive Surge Ahead
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Analysts call it a short-term blip before a rebound.
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E-commerce sales are expected to recover as clarity on India’s GST structure emerges and the festive season kicks in.
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High Inventory, Deferred Demand
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Retailers are managing excess inventory while categories like electronics and appliances see buyers waiting.
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Platforms like Flipkart, Amazon, and others are engaging brands to prepare for a demand surge.
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The New GST Reforms Explained
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PM Narendra Modi announced the biggest tax reform since 2017.
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GST likely to shift from four slabs (5%, 12%, 18%, 28%) to just two slabs (5% and 18%), plus a 40% tax for luxury & sin goods.
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Electronics & Automobiles Get Cheaper
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White goods like washing machines, ACs, refrigerators, and smartphones could see GST fall from 28% to 18%.
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Small cars and motorcycles may also become more affordable.
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September GST Council Meet: Key Decision Point
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The GST Council, led by Nirmala Sitharaman, will meet on 3–4 September to finalise reforms.
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Market sentiment hinges on this outcome.
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Wait-and-Watch Mindset Among Buyers
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Many are adopting a ‘delay strategy’ until the new tax regime is clear.
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Example: A ₹1.2 lakh smartphone may get ₹12,000 cheaper post-reform, prompting buyers to wait till Diwali 2025.
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Festive Season: The Real Game-Changer
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E-commerce platforms earn nearly 25% of annual revenues during festive sales.
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Regardless of GST reforms, festive buying remains non-negotiable for Indian families.
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Industry Leaders See a Boost
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Shiprocket’s CEO says festive demand is culturally driven and intact.
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Flipkart Group calls GST rationalisation a structural reform that will boost consumption and India’s growth story.
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Post-GST Surge Predictions
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Experts project a 15–20% spike in festive sales once reforms are rolled out.
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Categories like electronics, appliances, and quick-commerce platforms will be the biggest winners.